How can I rent my house?

Who is it rented to?

How much do I get for rent?

Renting frequently questions

Rental guide for owners

Where can I check the weeks I have available for rent?

You can check your available weeks at any time by accessing our VIVLA mobile app or through our rentals website.

These platforms offer you an interactive and always updated calendar, where you can manage your rental weeks easily and quickly.

When is the best time to rent my property?

To maximize bookings and profitability, we recommend listing your property at least six months in advance, especially for the high season, where demand is higher. However, we understand that every owner has different needs, so our platform allows you to adjust availability flexibly and at any time.

Is it viable to rent my property during low season?

Yes, it is totally viable. Although the demand in low season may be lower, our experience and marketing tools allow us to attract interested tenants, optimizing the visibility of your property and ensuring that it continues to generate income throughout the year.

What is the main reason you use platforms like Airbnb to manage my bookings?

Platforms like Airbnb allow us to reach a global audience, increasing the visibility of your property and the likelihood of bookings. This translates into a significant increase in occupancy and profitability. In addition, we complement this exposure with our internal network of exclusive clients, which distinguishes us as high-performing managers.

What methodology do you use to determine rental prices for my property?

At VIVLA, we use advanced tools such as AirDNA and Hostaway to perform real-time market analysis. These tools allow us to dynamically adjust prices based on location, season, demand and market trends, always ensuring competitiveness and maximum economic performance.

How do the commissions applied to my property work?

We charge a 15% commission on the rental price, which includes the integral management of reservations, marketing, customer service and price optimization. Occasionally, platforms such as Airbnb may apply additional commissions of 20-25%, although this only affects 35% of our bookings, as the majority come from our internal network. On average, total commissions represent 25% of the gross revenue generated by your property.

How do you ensure that tenants are responsible and suitable for my property?

We conduct a rigorous screening process that includes identity and background checks, as well as a review of the tenants' history on rental platforms. In addition, 65% of bookings come from our internal network of exclusive clients, composed of people who share VIVLA's values and standards, ensuring a reliable tenant profile.

What happens if there is damage to my property during a stay?

Your peace of mind is our priority. We have an insurance that covers possible damages caused during stays. In addition, platforms such as Airbnb offer additional guarantees for hosts. In case of incidents, our team will manage the entire claim and resolution process efficiently.

How are incidents that may arise during tenants' stays handled?

Our customer service team is available 24/7 to handle any incidents that may arise during tenants' stays. We take care of resolving issues quickly, ensuring a seamless experience for both tenants and you.

How and when will I receive the income generated by the rental of my property?

The income generated by the reservations is applied directly to reduce your monthly property fees. This calculation is done annually, and soon you will be able to view it in real time through our application.

What differentiates VIVLA from other vacation rental management companies?

VIVLA is not just a rental manager; we are a strategic partner. We offer a comprehensive service that includes advanced marketing, personalized management, an internal network of exclusive clients and innovative technology to optimize the profitability of your property. All of this is done with a focus on transparency and service excellence.

How does VIVLA ensure that my property is always in the best condition?

We coordinate professional cleaning and maintenance services after each stay. In addition, we conduct regular inspections to ensure that your property is kept in pristine condition, preserving its value and ensuring an exceptional tenant experience.

How does VIVLA manage the occupancy of my property in high season to maximize revenue?

In high season, we implement specific marketing and price optimization strategies. We work to position your property as an outstanding option in the market, maximizing both occupancy and revenue during these high-demand dates.

What guarantee do I have that my property prices are competitive?

Our technology continuously analyzes the market in real time, using platforms such as Hostaway and AirDNA. This allows us to dynamically adjust prices, ensuring that they are always competitive and that your property reaches its maximum income potential.

How does VIVLA manage tenant payments and revenue sharing?

We receive payments directly to the company that owns your property, and once the income is reflected, we automatically block the weeks in our application. This process is completely transparent and instantaneous for your peace of mind.

What happens if I decide to stop renting my property?

You can withdraw your property from the rental program at any time, always respecting previously confirmed reservations. We make sure that the process is quick and easy, adapting to your needs.

How long does it take to start receiving reservations?

The time to get the first bookings depends on factors such as the location of your property and the season. However, thanks to our experience and marketing strategies, in general, bookings usually arrive within the first weeks after the publication of the ad.

Rental Process

At Vivla, we make the process of renting your weeks easy and professional. We start by establishing a clear policy of terms and conditions, including fees, cancellations and property-specific requirements. We draw up a rental contract that supports your interests and complies with current legal regulations, ensuring that every step is carried out with complete transparency and security.

Comprehensive management of your rental

At Vivla, we take care of the integral management, from obtaining or updating the tourist license, to the onboarding of your property on our platform. We design attractive and strategic ads that maximize visibility on platforms such as Airbnb, manage reservations and take care of all the dealings with tenants. In addition, we oversee logistical aspects such as property preparation and customer experience monitoring to ensure that each stay meets high quality standards.

How we communicate the status of the leasing process to owners

Our approach is designed to give you total peace of mind. Throughout the process, we keep you informed about bookings, income and any relevant incidents. We also manage key aspects such as renewal of tourist licenses or compliance with local regulations. At Vivla, we combine experience and professionalism to optimize the profitability of your rental weeks, while taking care of your assets with rigor and dedication.

What are we committed to?

At VIVLA, we understand that renting your stays is an important decision, and although we cannot guarantee 100% occupancy in all seasons, we are committed to work hard to maximize the profitability of your property. We use market analysis, dynamic pricing strategies and professional management to make your weeks as attractive as possible to tenants.